Read the original review before replying
The rating, review text, locale, app, and source link appear together.
Reply-to-Review add-on
Reply to app reviews from Slack or Zendesk
Answer eligible App Store and Google Play reviews where your team already works. The rating, review text, locale, and source link stay with the reply.
14-day full-access trial · No credit card · Plans from $5 per active Flow/month, billed annually
App Store + Google Play → Reply-to-Review
New review alert
Reply-ready review
“The latest update fixed the checkout problem. Thank you for listening.”
4 stars · iOS + Android workflows · response context preserved
DestinationReply directly from Slack · Zendesk
Supported store accounts
Review context and source link
Eligibility checked during setup
App Store + Google Play → Reply-to-ReviewSlack · Zendesk · Freshdesk · Teams · Email14-day trial · No card required
What changes for your team
A shorter path from review to reply
Eligible store accounts get a direct reply action in Slack and Zendesk for $10/month, billed annually.
Reply from Slack or Zendesk
Answer an eligible review without opening the store dashboard.
Know whether the account is eligible
ReviewBot checks the connected store account and permissions during setup.
How it works
Set up a Reply-to-Review workflow
Connect an eligible store account, route reviews to Slack or Zendesk, and add Reply-to-Review for $10/month, billed annually.
- 1
Connect the store account
Choose the App Store or Google Play app and add the permissions required to publish replies.
- 2
Choose Slack or Zendesk
Send matching reviews to the channel or queue responsible for responses.
- 3
Enable replies
Add Reply-to-Review to a compatible Flow and confirm that the account is verified.
ReviewBot · Reply to ReviewsLive
Needs a reply · 6
Crash after update1★
Acme Mobile · moments ago
Billing question2★
Acme Mobile · moments ago
Feature request4★
Acme Mobile · moments ago
Crash on the orders screen
Google Play · Germany · Android 15 · v12.4
“The app closes whenever I open my recent orders. This started after the latest update.”
Draft reply
SavedThanks for reporting this. We’ve found the issue and a fix is on the way. Please update to version 12.4.1 when it becomes available.
Original review ↗Review & publish
Included with every Flow
Control what arrives and where it goes
Use separate Flows for different apps, destinations, filters, and delivery schedules.
Keep review details attached
See the rating, review text, locale, app details, and original source link while drafting.
Connect a store account
Add the App Store or Google Play account and permissions required for replies.
Reply from Slack or Zendesk
Draft and publish from the same destination that received the alert.
Verify access before activation
The dashboard shows whether the connected store account and Flow can publish replies.
ReviewBot · Reply to ReviewsLive
Needs a reply · 6
Crash after update1★
Acme Mobile · moments ago
Billing question2★
Acme Mobile · moments ago
Feature request4★
Acme Mobile · moments ago
Crash on the orders screen
Google Play · Germany · Android 15 · v12.4
“The app closes whenever I open my recent orders. This started after the latest update.”
Draft reply
SavedThanks for reporting this. We’ve found the issue and a fix is on the way. Please update to version 12.4.1 when it becomes available.
Original review ↗Review & publish
Representative ReviewBot preview with sample data.
Destinations
Choose where each Flow delivers
Slack
Post selected reviews and reports to a Slack channel.
Learn more →Zendesk
Create support work from reviews that need a response.
Learn more →Freshdesk
Send reviews to Freshdesk with the source details attached.
Learn more →Microsoft Teams
Post review alerts in the Teams channel that owns them.
Learn more →Send review alerts and reports to a shared inbox.
Learn more →Continue with ReviewBot
Related setup and review workflows
Pricing
$5 per active Flow. Add or pause them anytime.
Try every feature free for 14 days. After the trial, active Flows are billed annually at $5 per Flow per month.
One Flow connects one store listing to one destination.
App Store and Google Play monitoring- Real-time alerts and scheduled reports
- Rating, locale, and keyword filters
- Slack and helpdesk integrations
Questions before you start?
Can I reply directly from Slack or Zendesk?
Yes. Reply-to-Review lets eligible App Store and Google Play accounts reply directly from Slack or Zendesk.
Which stores are supported?
Reply capabilities are available for supported App Store and Google Play accounts. Availability depends on the connected app, account permissions, and platform access.
Is Reply-to-Review included in the Basic plan?
Reply-to-Review is a $10/month workspace add-on, billed annually. Eligibility is verified during setup.
Can I still use email for review alerts?
Yes. Email remains a supported alert and ownership destination, and the Reply-to-Review setup shows whether your connected Flow can use the available reply path.
Start monitoring App Store and Google Play reviews
Create your first Flow free. No credit card required.
Start free — create your first Flow