Reply-to-Review add-on

Reply to App Store and Google Play reviews with the context intact

Keep rating, review text, locale, and ownership together from the first alert through the Reply-to-Review workflow for eligible store accounts.

No credit card required · Setup in minutes · From $5 per Flow/month, billed annually

App Store + Google Play → Reply-to-Review

New review alert

Delivered

Reply-ready review

“The latest update fixed the checkout problem. Thank you for listening.”

4 stars · iOS + Android workflows · response context preserved

DestinationSlack · Zendesk · Email workflow
Supported store accounts
Review context and source link
Eligibility checked during setup
App Store + Google Play → Reply-to-ReviewSlack · Zendesk · Freshdesk · Teams · Email14-day trial · No card required

Why teams use ReviewBot

A response loop that respects platform access

Reply-to-Review is designed for teams that want faster, more informed responses without implying that every store or destination supports the same reply action.

1

Start with the full review context

Keep the rating, review text, locale, app, and source link together before a responder drafts the next action.

2

Use the destination your team already owns

Route alerts to Slack, Zendesk, Freshdesk, Teams, or email while keeping response ownership explicit.

3

Reply when the account is eligible

The add-on follows the connected store account and platform capabilities shown in setup, with availability verified before activation.

How it works

Set up a Reply-to-Review workflow

Connect a supported App Store or Google Play account, route review alerts to the workflow your team uses, and enable Reply-to-Review when the connected account is eligible.

  1. 1

    Connect the review source

    Choose the App Store or Google Play app and confirm the store account has the permissions the source requires.

  2. 2

    Choose ownership and alerts

    Send matching reviews to Slack, Zendesk, Freshdesk, Teams, or email with the filters your team owns.

  3. 3

    Enable and verify replies

    Open Reply-to-Review in the dashboard, enable the add-on for a compatible Flow, and confirm the available reply path before activation.

ReviewBot reply workflow with review context and reply actions

Product detail

Built for the next action, not another dashboard tab

Each feature is designed to move a review from public feedback to a clear owner and response.

Keep review details attached

Carry rating, review text, locale, app context, and the original source link into the response workflow.

Connect App Store or Google Play

Use the store account and app permissions required by the connected review source.

Route ownership through your tools

Use Slack, Zendesk, Freshdesk, Teams, or email for alerts and handoffs before a reply is sent.

Verify eligibility before activation

Reply options depend on the connected platform, account permissions, and Reply-to-Review setup shown in the dashboard.

ReviewBot review thread showing reply actions and full review context

Real ReviewBot product captures show the review context and ownership details teams use to decide the next action.

Simple pricing

Start small. Pay only for active Flows.

Every account includes a 14-day full-access trial. After that, the Basic plan is $5 per active Flow per month, billed annually.

  • App Store and Google Play monitoring
  • Real-time alerts and scheduled reports
  • Star, locale, and keyword filters
  • Slack and helpdesk integrations

Questions before you start?

Can I reply directly from Slack or Zendesk?

Slack and Zendesk are alert and ownership destinations. Direct store replies require a supported connected account and Reply-to-Review setup; the dashboard shows the available reply path for each compatible Flow.

Which stores are supported?

Reply capabilities are available for supported App Store and Google Play accounts. Availability depends on the connected app, account permissions, and platform access.

Is Reply-to-Review included in the Basic plan?

Reply-to-Review is a paid workspace add-on. Review the current price and eligibility in the dashboard before enabling it.

Can I still use email for review alerts?

Yes. Email remains a supported alert and ownership destination, and the Reply-to-Review setup shows whether your connected Flow can use the available reply path.

Ready to turn the next review into action?

Create your first monitoring Flow today. No credit card required.

Start 14-day free trial