See negative feedback sooner
Receive low-star reviews as they arrive instead of finding them during a Play Console check.
Google Play review monitoring
Google Play review monitoring and alerts for Android apps
Catch new Google Play reviews that mention crashes, billing problems, low ratings, or other keywords and route them to the team responsible for the fix.
14-day full-access trial · No credit card · Plans from $5 per active Flow/month, billed annually
Android Google Play
New review alert
Crash reported after release 12.4
“The app closes whenever I open the orders tab.”
1 star · Android · de-DE · release 12.4
DestinationZendesk · Mobile queue
Release and billing keywords
Priority locale rules
Slack, Zendesk, Freshdesk, Teams, or email
Android Google PlaySlack · Zendesk · Freshdesk · Teams · Email14-day trial · No card required
What changes for your team
Google Play feedback, organized for the people fixing it
Separate urgent release problems from the reviews that can wait for a weekly summary.
Send bug reports with the source attached
Give engineering or support the review text, rating, locale, and original link.
Compare feedback across releases
Use reports and filters to spot changes by version, market, and product release.
How it works
Set up Google Play monitoring in three steps
One Flow connects one store listing to one destination. Each alert includes the rating, review text, locale, available app details, and a link to the Google Play review.
- 1
Choose the app
Select the Android listing you want to monitor.
- 2
Set the rules
Choose ratings, keywords, locales, translation, and delivery frequency.
- 3
Choose a destination
Send matching reviews to Slack, Zendesk, Freshdesk, Microsoft Teams, or email.
ReviewBot · Create FlowLive
Create Flow
- ✓Choose a task
- ✓Choose a review page
- ✓Choose an integration
- 4Set the rules
- 5Finalize
Set the rules
Route only actionable reviews
Review source
Android Google Play
Delivery
Real-time
Star rating2 selected
1★2★3★4★5★
crashbillinglogin+ keyword
✓ Test alert deliveredTurn on Flow →
Included with every Flow
Control what arrives and where it goes
Use separate Flows for different apps, destinations, filters, and delivery schedules.
Monitor multiple Android apps
Create a separate Flow for each listing, destination, or set of rules.
Escalate one-star and bug reviews
Use rating and keyword rules for crashes, billing, login, and release-specific issues.
Understand regional feedback
Filter by locale and translate reviews for a central product or support team.
Share review trends
Schedule a report with rating changes, review volume, and recurring issues.
ReviewBot · All ReviewsLive
Review inbox
All reviews
Android Google Play1–2 stars
Checkout is working again
★★★★★The latest update fixed the payment issue. Thank you!
Acme Mobile · United States · iOS 18.1 · v4.8.2
Crash on the orders screen
★★★★★The app closes whenever I open my recent orders.
Acme Mobile · Germany · Android 15 · v12.4
Please add dark mode
★★★★★Love the app. Dark mode would make it perfect.
Acme Teams · United Kingdom · iOS 18.0 · v3.2.1
248 reviews · updated just nowOpen original review →
Representative ReviewBot preview with sample data.
Destinations
Choose where each Flow delivers
Slack
Post selected reviews and reports to a Slack channel.
Learn more →Zendesk
Create support work from reviews that need a response.
Learn more →Freshdesk
Send reviews to Freshdesk with the source details attached.
Learn more →Microsoft Teams
Post review alerts in the Teams channel that owns them.
Learn more →Send review alerts and reports to a shared inbox.
Learn more →Continue with ReviewBot
Related setup and review workflows
Pricing
$5 per active Flow. Add or pause them anytime.
Try every feature free for 14 days. After the trial, active Flows are billed annually at $5 per Flow per month.
One Flow connects one store listing to one destination.
App Store and Google Play monitoring- Real-time alerts and scheduled reports
- Rating, locale, and keyword filters
- Slack and helpdesk integrations
Questions before you start?
Is this for Google Play app reviews or Google Business reviews?
This page is for Android app reviews published in Google Play. It is not a local-business or Google Business Profile monitoring product.
Can I filter reviews by release or keyword?
Use the review context and keyword rules available in your Flow to route crashes, billing issues, and release-specific feedback.
Can ReviewBot alert us about low-star Google Play reviews?
Yes. Configure rating filters to send low-star Google Play reviews to the destination responsible for the response.
Can Google Play reviews go to Slack or Zendesk?
Yes. Choose Slack or Zendesk as the destination when you create the Flow.
Do I need a credit card to start?
No. The 14-day trial starts without a credit card.
Start monitoring App Store and Google Play reviews
Create your first Flow free. No credit card required.
Start free — create your first Flow