Google Play review monitoring

Catch Google Play issues as soon as reviews mention them

Monitor Android reviews as they arrive. Send crashes, billing problems, and low-star feedback to the team responsible for the fix.

14 days free · No credit card required · Plans from $5 per Flow/month, billed annually

Android Google Play

New review alert

Delivered

Crash reported after release 12.4

“The app closes whenever I open the orders tab.”

1 star · Android · de-DE · release 12.4

DestinationZendesk · Mobile queue
Release and billing keywords
Priority locale rules
Slack, Zendesk, Freshdesk, Teams, or email
Android Google PlaySlack · Zendesk · Freshdesk · Teams · Email14-day trial · No card required

What changes for your team

Google Play feedback, organized for the people fixing it

Separate urgent release problems from the reviews that can wait for a weekly summary.

1

See negative feedback sooner

Receive low-star reviews as they arrive instead of finding them during a Play Console check.

2

Send bug reports with the source attached

Give engineering or support the review text, rating, locale, and original link.

3

Compare feedback across releases

Use reports and filters to spot changes by version, market, and product release.

How it works

Set up Google Play monitoring in three steps

Each alert includes the rating, review text, locale, available app details, and a link to the Google Play review.

  1. 1

    Choose the app

    Select the Android listing you want to monitor.

  2. 2

    Set the rules

    Choose ratings, keywords, locales, translation, and delivery frequency.

  3. 3

    Choose a destination

    Send matching reviews to Slack, Zendesk, Freshdesk, Microsoft Teams, or email.

ReviewBot · Create FlowLive

Create Flow

  1. Choose a task
  2. Choose a review page
  3. Choose an integration
  4. 4Set the rules
  5. 5Finalize

Set the rules

Route only actionable reviews

Email

Review source

Android Google Play

Delivery

Real-time

Star rating2 selected
12345
crashbillinglogin+ keyword
✓ Test alert deliveredTurn on Flow →

Included with every Flow

Control what arrives and where it goes

Use separate Flows for different apps, destinations, filters, and delivery schedules.

Monitor multiple Android apps

Create a separate Flow for each listing, destination, or set of rules.

Escalate one-star and bug reviews

Use rating and keyword rules for crashes, billing, login, and release-specific issues.

Understand regional feedback

Filter by locale and translate reviews for a central product or support team.

Share review trends

Schedule a report with rating changes, review volume, and recurring issues.

ReviewBot · All ReviewsLive

Review inbox

All reviews

Android Google Play1–2 stars
App Store

Checkout is working again

★★★★★

The latest update fixed the payment issue. Thank you!

Acme Mobile · United States · iOS 18.1 · v4.8.2

Resolved
Google Play

Crash on the orders screen

★★★★

The app closes whenever I open my recent orders.

Acme Mobile · Germany · Android 15 · v12.4

Needs reply
App Store

Please add dark mode

★★★★

Love the app. Dark mode would make it perfect.

Acme Teams · United Kingdom · iOS 18.0 · v3.2.1

Feature request
248 reviews · updated just nowOpen original review →

Representative ReviewBot preview with sample data.

Pricing

$5 per active Flow. Add or pause them anytime.

Try every feature free for 14 days. After the trial, active Flows are billed annually at $5 per Flow per month.

  • App Store and Google Play monitoring
  • Real-time alerts and scheduled reports
  • Rating, locale, and keyword filters
  • Slack and helpdesk integrations

Questions before you start?

Is this for Google Play app reviews or Google Business reviews?

This page is for Android app reviews published in Google Play. It is not a local-business or Google Business Profile monitoring product.

Can I filter reviews by release or keyword?

Use the review context and keyword rules available in your Flow to route crashes, billing issues, and release-specific feedback.

Can Google Play reviews go to Slack or Zendesk?

Yes. Choose Slack or Zendesk as the destination when you create the Flow.

Do I need a credit card to start?

No. The 14-day trial starts without a credit card.

Start monitoring App Store and Google Play reviews

Create your first Flow free. No credit card required.

Start 14-day free trial