Ignoring angry users hinders you growth! Take care of criticism fast and appreciate happy users by setting up instant alerts on new App Store Reviews. You can send new reviews to Slack, Zendesk, Freshdesk, email, and more, all without writing a single line of code!
ReviewBot provides you with every tool you need out-of-the-box to deliver a better customer experience.
Translate reviews in 104 languages instantly to your language to engage with a global user base.
Get weekly or monthly reports on your ratings and track your brand sentiment over time.
Track your competitors' reviews and compare them with yours to gain insights on how to grow market share.
Automatically share your top reviews across your social media to increase trust, visibility, and credibility.
(Coming Soon) Display a widget on your website with your favorite reviews and increase conversions with social proof.
(Coming Soon) Reply directly to your App Store reviews straight from Zendesk or Slack.
Companies you know & love are already using ReviewBot:
Reviewbot has quickly become an integral part of how we handle customer escalations. There's a lot at stake, and Reviewbot allows us to alert the whole team, take action, and respond to complaints as quickly as possible. Without it, it would be hard to deliver on our promise to simplify car buying.
We use Slack for a majority of team communications, and with ReviewBot's integration into Slack we were able to quickly monitor our most important review sources like the App Store, Google Play Store, and Yelp. If you're a company that wants to truly understand and stay in tune with your customers, ReviewBot is a great way to quickly, easily, and affordably keep up.
Integrations that work with the App Store (iOS/Mac) for review notifications and status reports
The iOS App Store was created in 2008 as a way to give iOS developers and customers a distribution system.
Initially supporting iPhone and iPod apps, the store now also includes apps for the iPad, Apple Watch, and Apple TV. The App Store has roughly 2.2 million apps available to download. Users can post reviews after downloading an app and the reviews are displayed publicly on the landing page for that app.
Apple maintains two different scores, one for ratings that are left for the current version of the app and another score that tracks the ratings left for the entire lifetime of the app. Until 2017, developers weren't able to reply to App Store reviews, but with the release of iOS 10.3 that changed.
ReviewBot supports the App Store as one of our primary platforms for monitoring both iOS and Mac app reviews.