Ignoring angry users hinders you growth! Take care of criticism fast and appreciate happy users by setting up instant alerts on new Yelp Reviews. You can send new reviews to Slack, Zendesk, Freshdesk, email, and more, all without writing a single line of code!
ReviewBot provides you with every tool you need out-of-the-box to deliver a better customer experience.
Translate reviews in 104 languages instantly to your language to engage with a global user base.
Get weekly or monthly reports on your ratings and track your brand sentiment over time.
Track your competitors' reviews and compare them with yours to gain insights on how to grow market share.
Automatically share your top reviews across your social media to increase trust, visibility, and credibility.
(Coming Soon) Display a widget on your website with your favorite reviews and increase conversions with social proof.
(Coming Soon) Reply directly to your Yelp reviews straight from Zendesk or Slack.
Companies you know & love are already using ReviewBot:
Reviewbot has quickly become an integral part of how we handle customer escalations. There's a lot at stake, and Reviewbot allows us to alert the whole team, take action, and respond to complaints as quickly as possible. Without it, it would be hard to deliver on our promise to simplify car buying.
We use Slack for a majority of team communications, and with ReviewBot's integration into Slack we were able to quickly monitor our most important review sources like the App Store, Google Play Store, and Yelp. If you're a company that wants to truly understand and stay in tune with your customers, ReviewBot is a great way to quickly, easily, and affordably keep up.
Integrations that work with Yelp review notifications and status reports
Yelp was founded in 2004 and is an online review system for local businesses. It provides customers with a way to share a rating, content, and pictures for places ranging from restaurants to medical professionals. With the rise of the on-demand economy, many tech companies are also getting listed on Yelp and getting rated for the services they provide. Yelp does give businesses the opportunity to respond to reviews and the replies are displayed publicly for everyone to see.
ReviewBot will monitor Yelp for you and notify you when you get a new review by posting it in one of the integrations that we provide, which makes it a great setting for collaboration. The status reports will give you an idea if one branch of your business needs extra attention and also the ability to reward high-performing locations.