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Create your first ReviewBot Flow

A Flow is the complete path from a new review to the person or system responsible for the next action. Start with one app, one destination, and a small rule set so you can verify the workflow before expanding it.

Updated August 1, 2026 · ReviewBot Help Center

Follow these steps

Complete the workflow, then verify it

  1. 1

    Open Create Flow

    Sign in to the ReviewBot dashboard and choose Create Flow. If you are new to ReviewBot, the free trial takes you directly toward this setup.

  2. 2

    Choose the review task

    Choose real-time notifications when someone needs to act on individual reviews, or a status report when the goal is a recurring trend summary.

  3. 3

    Connect the source account

    Choose App Store or Google Play, connect the account that can access the app, and select the app or listing you want to monitor.

  4. 4

    Choose a destination and rules

    Select Slack, Zendesk, Freshdesk, Teams, or email, then start with one- and two-star reviews or a short list of issue keywords. Keep the first Flow readable.

  5. 5

    Save and send a test alert

    Save the Flow, confirm the destination owner received the test alert, and open the original review link. Once that handoff works, add more apps or rules.

Quick checklist

  • One source app is selected.
  • A destination owner knows where the alert will arrive.
  • The rule set has a clear action.
  • The first test alert contains enough source and review context.

If something does not work

The Flow cannot be saved+

Check that the source account, app, destination, and required filters are selected. If the account is on a legacy plan, review the upgrade prompt before trying to add another Flow.

The alert is noisy+

Remove broad keywords and start with low-star reviews. Use a weekly report for the full stream instead of sending every review to an urgent channel.

Frequently asked questions

How many Flows should I create first?+

Start with one Flow for the app and destination that have the clearest owner. Add another Flow when it has a different source, audience, or action—not simply because another team wants a copy.

Can I edit a Flow later?+

Yes. Edit the rules, destination, or source settings from the dashboard. Re-send a test alert after meaningful changes so the owner can confirm the handoff.