Follow these steps
Complete the workflow, then verify it
- 1
Open New Flow
Sign in, open Flows, and choose New Flow. Select Review alerts to receive individual reviews. The steps below cover one App Store or Google Play listing and one alert destination.
- 2
Choose a review page
Select App Store or Google Play. Search for the public listing and verify its name and developer before selecting it. Ordinary public-review monitoring uses a public listing; you do not need an App Store Connect or Google Play developer account. Publishing replies and Google Play complete-ratings reports have separate authorization requirements.
- 3
Choose an integration
Choose an available alert destination, such as Slack, Zendesk, Freshdesk, Microsoft Teams, or email. Connect it and select the channel or enter the required destination details.
- 4
Set the rules
Select the star ratings and one country or language to monitor. All available countries/languages enables paid Global Scanning; Automatic Translation is also an optional paid add-on. Review these choices before saving.
- 5
Finalize and verify
Review the source, destination, task, and add-ons, then save. Saving a Flow sends a setup/introduction message to its destination. This confirms the connection; it is not a sample customer review. Check a naturally arriving matching review separately. There is no separate Send test alert button in the current Flow menu.
Need scheduled rating reports instead?
Choose Review report in a separate Flow for scheduled rating summaries. One report Flow can include up to five supported app sources and send to Slack, email, or Google Sheets. Follow Set up app rating reports in the related setup guides for source, destination, and schedule instructions.
Quick checklist
- ✓Review alerts, one app-store listing, and one destination selected.
- ✓Star ratings and country or language match the reviews you need.
- ✓Optional add-ons reviewed.
- ✓Setup message checked in the destination.
If something does not work
Save is unavailable+
Complete each required source, destination and rules field. Check billing or legacy-plan prompts in the dashboard.
Too many alerts+
Edit the Flow and reduce the selected star ratings. Read the text to classify issues; keyword filters are not available.
Frequently asked questions
Do iOS and Android review alerts use one Flow?+
No. Review alerts need one Flow per store listing, even when both send to the same channel. Scheduled rating reports use a separate task and can combine up to five supported app sources in one Flow.
Can I edit later?+
Yes. Use the Flow menu to edit it. Review the saved settings and destination message after changing the connection.