Follow these steps
Complete the workflow, then verify it
- 1
Open New Flow
Sign in, open Flows, and choose New Flow. Choose review notifications for individual reviews or Status Report for scheduled rating summaries.
- 2
Choose a review page
Select App Store or Google Play. Search for the public listing and verify its name and developer before selecting it. Ordinary public-review monitoring uses a public listing; you do not need an App Store Connect or Google Play developer account. Publishing replies and Google Play complete-ratings reports have separate authorization requirements.
- 3
Choose an integration
Select Slack, Zendesk, Freshdesk, Teams, or email. Connect the destination and select the channel or enter the required destination details.
- 4
Set the rules
For notifications, select star ratings and one country or language. All available countries/languages enables paid Global Scanning; translation is also optional. For reports, choose monthly or paid weekly delivery instead.
- 5
Finalize and verify
Review the source, destination, task, and add-ons, then save. Saving a Flow sends a setup/introduction message to its destination. This confirms the connection; it is not a sample customer review. Check a naturally arriving matching review separately. There is no separate Send test alert button in the current Flow menu.
Quick checklist
- ✓One listing and one destination selected.
- ✓Notification rules or report schedule match the intended task.
- ✓Optional add-ons reviewed.
- ✓Setup message checked in the destination.
If something does not work
Save is unavailable+
Complete each required source, destination and rules field. Check billing or legacy-plan prompts in the dashboard.
Too many alerts+
Edit the Flow and reduce the selected star ratings. Read the text to classify issues; keyword filters are not available.
Frequently asked questions
Does iOS plus Android use one Flow?+
No. Each store listing requires its own Flow, even when both send to the same channel.
Can I edit later?+
Yes. Use the Flow menu to edit it. Review the saved settings and destination message after changing the connection.