Follow these steps
Complete the workflow, then verify it
- 1
Select Status Report
Choose New Flow, Review report, and up to five supported app sources to summarize. Google Business Profile supports review alerts, not rating reports.
- 2
Connect the recipient
Choose Slack, email, or Google Sheets as the destination. For Google Sheets, connect the Google account, then choose the spreadsheet and sheet tab. Separate destinations require separate Flows. Teams and helpdesks do not support scheduled report delivery.
- 3
Set the schedule
Choose monthly or weekly delivery. Weekly Reports is a paid add-on. Notification star filters and translation controls are not part of this task’s rules screen.
- 4
Choose Android data coverage
For Google Play, review the ratings-source setting. Review-derived figures cover collected written reviews. Complete ratings, including star-only ratings, require the separate authorized Google Play reports connection; check its access and freshness.
- 5
Verify the scheduled output
After saving, check setup delivery and then the report at its scheduled time. Reports show total ratings, average score, star distribution and period changes. Add themes, owners and actions manually using the linked template.
Quick checklist
- ✓Between one and five supported app sources selected.
- ✓Correct recipient and cadence.
- ✓Weekly charge reviewed.
- ✓Ratings source and freshness understood.
If something does not work
Google Play counts differ from the store+
Check whether the report uses written-review data or complete ratings, and read any freshness/source note. These datasets are not interchangeable.
No report yet+
Check the selected schedule and source-data availability. An introduction message is not the scheduled report.
Frequently asked questions
Are themes generated automatically?+
No. Read a sample of review text and add themes and next actions yourself.
Can I also get urgent alerts?+
Yes. Create a separate notification Flow for low-star reviews.