Follow these steps
Complete the workflow, then verify it
- 1
Install ReviewBot in Google Chat
Open the ReviewBot listing in Google Workspace Marketplace using the link below and install the app. Add ReviewBot to the destination space, or open a direct message with it. Your Workspace administrator may need to allow the app.
- 2
Request a private connection code
Send connect to ReviewBot. In a space, mention @ReviewBot with the command. ReviewBot sends you a private code that expires in 10 minutes and works only once. Keep it private: it authorizes review delivery to that conversation.
- 3
Connect the destination in ReviewBot
Sign in to the ReviewBot workspace that should manage the alerts. Open Google Chat setup using the button below, select the ReviewBot app connection method, and enter the private code.
- 4
Choose an app and verify delivery
Create a review-notification Flow, choose an App Store or Google Play listing, and set star-rating and locale filters. Select the connected Google Chat destination and save. Check that the setup message arrives in the intended conversation. Matching new and updated reviews arrive as ReviewBot collects them; setup does not import the app’s full review history.
- 5
Manage or stop notifications
Edit the Flow to change filters, or pause it to stop review delivery. For the native app, removing ReviewBot from the conversation also stops its delivery. Remove an incoming webhook in Google Chat to revoke that webhook. Removing either connection does not cancel a ReviewBot subscription; manage that separately in Billing.
Alternative: connect an incoming webhook
If your organization permits incoming webhooks, you can use one for a Google Chat space. In the space menu, open Apps & integrations, then Webhooks, and create a webhook for ReviewBot. In ReviewBot’s Google Chat setup, choose the incoming webhook connection method, enter the space name, and paste the URL. Select that destination in your Flow and verify its setup message. Treat the webhook URL like a password and never include it in a support request.
Quick checklist
- ✓The intended app and store are selected.
- ✓The correct Google Chat space or direct conversation is connected.
- ✓The setup message arrived.
- ✓The Flow filters match the reviews your team needs.
If something does not work
The ReviewBot app is blocked+
The app is published in Google Workspace Marketplace. Ask your Workspace administrator to allow ReviewBot if your organization restricts app installation. An incoming webhook is an alternative for spaces when permitted by your organization.
The connection code expired or was used+
Send connect to ReviewBot again in the same conversation, then enter the new code. Keep codes private and never include them in support requests.
The space is linked to another workspace+
Sign in to the ReviewBot workspace that owns the connection. Contact support if the space must be moved to a different workspace.
No review arrives after setup+
Check that the Flow is active and that new reviews match its filters. For a native connection, confirm ReviewBot remains in the conversation. After reinstalling the app, reconnect with a new code before expecting delivery. For webhooks, confirm the webhook still exists and replace a revoked URL.
Frequently asked questions
Can I reply to app reviews from Google Chat?+
This integration delivers review alerts and links to view them. It does not post app-store replies from Google Chat.
Does this include a Google Sheets add-on?+
No. This guide covers Google Chat review notifications.
What Google data does the native integration use?+
It receives messages directed to ReviewBot and installation events. It stores space identifiers, the connection to your ReviewBot workspace, and temporary setup information. This feature does not fetch conversation history, Gmail, Drive or Sheets.
Does removing ReviewBot cancel billing?+
No. Pause or remove the relevant Flow and manage your subscription in ReviewBot Billing.