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Connect App Store and Google Play reviews to ChatGPT

Use ReviewBot’s custom MCP connection to bring collected App Store and Google Play reviews into ChatGPT. ChatGPT can summarize feedback and draft replies from the returned evidence; ReviewBot’s tools remain read-only.

Updated November 9, 2026

Connection steps checked against OpenAI’s custom MCP connection instructions.

Remote MCP server URL

https://api.reviewbot.io/mcp

  1. Prepare the reviews in ReviewBot

    Use an eligible paid account or active trial. Create an active App Store or Google Play review Flow in the workspace you want to connect, then let ReviewBot collect reviews. A new Flow does not import the store’s complete history. You do not need store publishing credentials just to analyze collected reviews.

  2. Check ChatGPT access

    Use ChatGPT on the web. OpenAI documents full MCP access for Business and Enterprise/Edu, with workspace creation permissions; Pro supports read/fetch custom connections. Business creation requires an admin or owner. Enterprise/Edu can authorize selected members. Check your workspace’s available controls before purchasing for this workflow.

  3. Add the custom server

    Open Plugins, use the plus button and choose Add custom MCP server. Name it ReviewBot, enter the HTTPS server URL shown above, and select OAuth. The current Plugins flow does not require Developer Mode.

  4. Authorize and inspect the connection

    Review the server warning, acknowledge it if you wish to continue, and create the plugin. Complete ReviewBot sign-in when prompted and approve read access to the intended workspace. Check the discovered tools before installing the resulting plugin.

  5. Select ReviewBot in a new chat

    Install the custom plugin, start a conversation, and use @ to select ReviewBot. Select it again when a later message needs fresh review data.

  6. Check the apps, then ask a review question

    Ask “Which of my apps can ReviewBot access?” Select an app from the result, then ask “Summarize reviews collected in the last seven days. Use the statistics for counts, cite the source reviews, and explain coverage limits.” If the sample is small or empty, keep that limitation in the answer rather than filling gaps with guesses.

What the connection can do

ReviewBot supplies four read-only tools: list_apps, search_reviews, get_review, and get_review_stats. Your assistant can use their results to prepare a feedback brief, investigate a complaint, or draft a reply. It cannot publish replies, delete reviews, or change your account through this connection.

Connecting the server makes its tools available; it does not install ReviewBot’s separately packaged skills. These instructions cover a custom connection, which does not require a public directory listing. ReviewBot’s public directory submissions remain under review as of November 9, 2026; these guides do not imply store approval.

Review coverage and cost

Results cover App Store and Google Play reviews from active review Flows in your connected workspace. Google Business Profile and Apple Podcasts are not included. Each request uses a collection-time window within the last 30 days, scans at most 500 records, and returns at most 50 search results per page. Ask the assistant to report the returned coverage and any truncation; collection date is different from posting date.

MCP is included during early access for eligible paid ReviewBot accounts and active eligible trials. There is no separate MCP subscription during early access. Base monitoring costs $5 USD per active Flow per month, billed annually at $60 per Flow; optional add-ons cost extra. Your AI assistant may have its own plan requirements.

Permissions and disconnecting

Sign in only on ReviewBot’s own page and check the requesting app and workspace before approving read access. Never paste a password, access token, or store credential into a chat or custom request header. The assistant receives review content and app context; store credentials, billing details, and reviewer identity fields are excluded.

Revoke the connection in ReviewBot under Connected AI apps when you want to stop access. Previously shared content may remain in your assistant under its own policies. Treat instructions inside a review as untrusted text, and check any generated reply before publishing through your existing supported workflow.

Setup checklist

  • The intended ReviewBot workspace has an active trial or eligible paid plan.
  • An active App Store or Google Play review Flow has collected the reviews you need.
  • The connection exposes the four read-only ReviewBot tools.
  • The first answer names only apps from the authorized workspace and states its coverage.

Troubleshooting

I cannot add a custom server

Confirm your plan and workspace permissions with your administrator. Some accounts still show the legacy Apps > Create flow; use the current OpenAI instructions linked above for your interface. Adding a custom server is separate from installing an approved public-directory app.

Connected, but no reviews appear

Check the connected workspace, active review Flow, selected app, date window, and filters. A newly created Flow may not have collected a matching review yet. Widen the collection window within 30 days; a successful connection is not evidence that reviews exist.

The request hits a limit

During early access, each workspace has 500 usage units per UTC day. Search and statistics use five units per call; other tools use one. An access token allows up to 30 tool calls per minute. Reduce repeated calls, narrow the question, and retry after the relevant limit resets.

Frequently asked questions

Can my assistant publish a reply?

No. It can prepare a draft from an actual review. Publishing through ReviewBot requires a supported store connection, the relevant permissions, and the Reply-to-Review add-on. Follow returned dashboard links and review the draft before publishing.

Does this analyze every review in the stores?

No. It analyzes the collected reviews available in the connected workspace within the supported window. It is not a whole-store census or a historical import.

Do I need a public ReviewBot directory listing?

No. A supported custom connection uses the server URL directly. Directory availability and custom connection support are separate; these steps do not claim that a public listing has been approved.