When Trello works well
Trello is useful when small teams need a simple board for triage, labels, ownership, and status tracking without adopting a heavier support system.
Board structure
Create lists for new reviews, needs reply, product investigation, fixed, and closed. Use labels for platform, rating, locale, and issue type.
How ReviewBot helps
ReviewBot captures review events and routes them into team workflows so each review can become a tracked action instead of a missed dashboard item.