Review inbox
All reviews
Checkout is working again
★★★★★The latest update fixed the payment issue. Thank you!
Acme Mobile · United States · iOS 18.1 · v4.8.2
Crash on the orders screen
★★★★★The app closes whenever I open my recent orders.
Acme Mobile · Germany · Android 15 · v12.4
Please add dark mode
★★★★★Love the app. Dark mode would make it perfect.
Acme Teams · United Kingdom · iOS 18.0 · v3.2.1
In this guide
Why the same release looks different by market
A release can solve one market’s problem while creating a translation or pricing issue in another. Keep locale, app version, platform, and rating together when triaging feedback.
- Compare rating movement by country or language.
- Route regional issues to someone who understands the market.
- Check translations before treating a theme as a product defect.
Build locale rules that stay readable
Start with a small number of meaningful rules: a market with a support owner, a language that needs translation, or a region where a release is being monitored. Too many overlapping alerts create noise.
Use reports for the trend
Real-time alerts are for ownership; weekly and monthly reports are for comparing markets and deciding what to fix next. Keep both views connected to the same review source and filters.
Example: a release-specific locale watch
After a localization or pricing change, create a temporary rule for the affected market and release version. Route matching reviews to the regional owner, then remove the rule when the release has enough feedback to evaluate.
- Name the market and release in the rule.
- Set an owner before the first alert arrives.
- Use the report to decide whether the rule should stay.